What do rates pay for?
Did you know… rates only account for 43 per cent of the Shire’s revenue.
2023/24 budget brochure
Concessions
Pensioner rebate
You may be eligible for a pensioner concession on your rates charges and emergency services levy if:
- You have a Pensioner Concession, State Concession, WA Senior or both a WA Senior and Commonwealth Senior Health Card, and
- Occupy the property as your ‘ordinary place of residence’, and
- Are the owner or co-owner (a partial concession may apply) of the property or have a right to reside at the property under the terms of a will as at 1 July, or
- Hold a long-term lease (greater than 5 years) in a retirement village, park home, lifestyle village or caravan park.
Pensioner Concession Card or State Concession Card
The rebate is up to 50% for rates, limited to a maximum (capped) amount of $750.
The option to defer rates may be available if the required criteria is met. For further information on deferment please visit the wa.gov.au website.
WA Seniors Card and the Commonwealth Seniors Health Card
The rebate is up to 50% for rates, limited to a maximum (capped) amount of $750.
The option to defer rates may be available if the required criteria is met. For further information on deferment please visit the wa.gov.au website.
WA Seniors Card Only
The rebate is up to 25% for rates, limited to a maximum (capped) amount of $100.
There is no option to defer rates.
Apply
Applications for pensioner rebates on your rates charges, water service charges, underground electricity charges and emergency services levy, can be made to us or Water Corporation. You only need apply to either authority. Your application will be effective from the day your completed application is received.
Online
Complete the online application form on the Water Corporation's website.
Please have your respective card details handy.
By Email
Download and complete the application form
Scan both sides of your applicable cards, you may also need to copy your Certificate of Title or will documents.
Email your completed form, copies of your cards and if required, your Certificate of Title or will documents to:
In Person
Download and complete the application form
Photocopy your relevant cards (both sides), Certificate of Title or will documents or ensure you bring them with you when you visit our offices.
Visit our office, remember to bring:
- Completed application form
- Cards and supporting documents/copies thereof
Location
Shire of Murray Administration Office, 1915 Pinjarra Road, Pinjarra 6208 View Map
Sunday |
Closed |
Monday |
8:30am - 4:30pm |
Tuesday |
8:30am - 4:30pm |
Wednesday |
8:30am - 4:30pm |
Thursday |
8:30am - 4:30pm |
Friday |
8:30am - 4:30pm |
Saturday |
Closed |
By Post
Download and complete the application form
Photocopy both sides of your relevant cards, your Certificate of Title or will documents as required.
Post your application form and the copies of your cards and supporting documents to:
Shire of Murray
PO Box 21, Pinjarra WA 6208
If You Become Eligible During the Financial Year
Please apply as soon as possible, as your rebate will be calculated from the day your completed application is received.
Change of Circumstances
Please notify us immediately, if you:
- Are issued with a new card or your card is cancelled/expired
- Your original application details will or have changed
- Sell or transfer an interest in all, or part, of the property or move to another address (if the property is sold and another purchased, a new application will need to be made for the new property)
- Have a spouse who ceases occupation of the property
- As a WA Seniors Card holder, become an eligible pensioner or the holder of a Commonwealth Seniors Health Card
Commercial or Farming Properties
If the property is owner-occupied by you and is also partly used for commercial purposes, the rebate may be apportioned according to the ownership interests and the extent that the property is used as a residence.
In such cases, a determination will be made on the extent of the entitlement to a rebate.
Interim Rates
Interim rates occur when the value of the property changes. Reasons for value changes include:
- Completion of a new build
- Improvements to the property
- Demolition of improvements
- Additions to existing improvements
- Requests for rubbish bins
- Subdivision and amalgamation.
The annual rate account issued by us for a property is based on information held at 1 July and rates levied are for the period 1 July to 30 June the following year. Interim rates therefore reflect any changes made after the original date of issue and can apply for to the respective and previous financial years.
The interim account may involve an increase or decrease in the amount payable depending on the change in valuation. In some circumstances instalment options will be available however this depends on the date the interim account is issued.
Objections and Appeals
Your rates must be paid by the due date, irrespective of whether an objection or appeal has been lodged. If your objection is successful, the rates will be adjusted and credit balances refunded on request.
Incorrect details
Contact us with 42 days of your rates notice date of issue if your details are incorrectly shown.
Property Valuation
Property valuation objections must be made to Landgate within 60 days of date of issue of your rates notice.
Frequently asked questions
When are my rates due?
35 days after issue.
If I get a pensioner concession during the financial year can I still get a rate rebate?
Your rebate will be calculated from the day your completed application is received.
My property is farmed. Am I still eligible for a rebate?
If the property is used commercially, the rebate may be apportioned according to the ownership interests and the extent that the property is used as a residence.
In such cases, a determination will be made on the extent of the entitlement to a rebate.
What if my details change?
Let us know as soon as your details change. You can change your address online.