Murray Access and Inclusion

Seven key outcomes

Outcome 1 - People with a disability have the same opportunities as other people to access the services of, and any events organised by, a public authority

Outcome 2 - People with a disability have the same opportunities as other people to access the buildings and facilities of a public authority

Outcome 3 - People with a disability receive information from a public authority in a format that will enable them to access the information as readily as other people are able to access it

Outcome 4 - People with a disability receive the same quality and level of service from the staff of a public authority as other people receive from the staff of that public authority

Outcome 5 - People with a disability have the same opportunities as other people to make complaints to a public authority

Outcome 6 - People with a disability have the same opportunities as other people to participate in any public consultation by a public authority

Outcome 7 - People with a disability have the same opportunities as other people to obtain and maintain employment with a public authority

Achievements from the 2018 - 2022 Access and Inclusion Plan

• Implementation of the Companion Card at the Aquatic and Leisure Centre
• Establishment of the Murray Aged, Access and Inclusion Group (MAAIG)
• Inclusivity training for clubs and community groups
• Dementia carer education sessions
• Bins4Blokes; sanitary bins installed in all male and unisex public toilets
• Unisex accessible toilets included in rebuilds of public toilet blocks in North Dandalup and Herron Point Campground
• Pinjarra Festival; addition of Sensory Zone / Quiet Space, Additional Acrod parking, accessible toilet and dedicated Youth Space
• Family Fun Day in partnership with Pride in Peel at Murray Town Square

Services and Events

1.1 Support the delivery of accessible and inclusive events and activities held within the Shire

1.2 Consider communication strategies to ensure people with disability have access to relevant information promoting services and events to enable their attendance

1.3 Investigate opportunities for the provision of inclusive programs and activities

Buildings, Facilities and Infrastructure

2.1 Improve access in the public realm and increase the availability of accessible public amenities

2.2 Promote the benefits of accessible and inclusive venues to local businesses, community groups and sporting clubs

2.3 Accessible design expectations to be communicated and considered early in the planning for renewal or development of any infrastructure

Information

3.1 Investigate and implement new and improved practices in the provision of accessible information

3.2 Provision of information to support the wellbeing of the community

3.3 Review the accessibility of the Shire’s website and associated platforms and implement improvements to make the sites easily accessible for a variety of users

3.4 Improve staff awareness about the provision of accessible information

Quality of Service

4.1 Provide ongoing training and other opportunities for all staff regarding the provision of accessible and inclusive services to people with disability

4.2 Enhance staff awareness of support and services available to ensure a greater level of service is provided to people with disability

4.3 Strengthen the commitment to access and inclusion into the Shire of Murray’s culture

Complaints

5.1 Ongoing review and improvement of the Shire’s customer service complaints and feedback process to ensure it is inclusive and accessible for all

Public Consultation

6.1 Ensure access and inclusion is considered in all consultative processes by the Shire of Murray

6.2 Promote and increase awareness of the role and function of the Murray Aged, Access and Inclusion Group

6.3 Ensure all community consultation methods are accessible and inclusive

Employment

7.1 Implement inclusive recruitment and employment practices

7.2 Ensure workplace infrastructure and systems are adequately provided to support new an on-going employment for all people