Requests and Reports

Requests

Waste and Recycling

    What best describes you?

    Domestic or Commercial?

    Service Required: *

    Transpacific Cleanaway is the Shire of Murray's contractor for the provision of waste and recycling collections within the municipality. As part of this contract Cleanaway provides ratepayers with a call centre where all missed bins, damaged, stolen and new bins can be reported. The number for the call centre is: (08) 9550 4744.

    Submit the form above to request other Bin or Waste Services. This electronic form will flow through an automated system, you will receive an e-mail confirming your submission.

    Planning and Development Service

      What best describes you?

      Upload a file

      The Shire of Murray also relies on members of the public to inform us about matters in our Shire that needs attention. By submitting a Service Request on this form, you are assisting the Shire in looking after our community.

      For emergencies please phone 000.

      Parks and Waterways Service

        What best describes you?

        Upload a file

        The Shire of Murray also relies on members of the public to inform us about matters in our Shire that needs attention. By submitting a Service Request on this form, you are assisting the Shire in looking after our community.

        For emergencies please phone 000.

        Request Library Item

          What best describes you?

          Works Request

            What best describes you?

            Urgency:

            Upload a file

            The Shire of Murray also relies on members of the public to inform us about matters in our Shire that needs attention. By submitting a Service Request on this form, you are assisting the Shire in looking after our community.

            For emergencies please phone 000.

            Change of Address

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              Step

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              Please note that you must be the owner of the property to change the address.

              Owner One

              Owner Two

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              Step

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              Please note that you must be the owner of the property to change the address.

              Residential Address

              Postal Address (if different from above)

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              Please note that you must be the owner of the property to change the address.

              Please update my details effective from:

              Please list all the properties that require changing:

              Note: We will change the address of all property owners, if you do not wish all owners to be changed please advise details for other owner/s on a separate form.

              If you have a Cat and/or Dog registered with the Shire of Murray would you like these records updated?
              YesNo

              Murray Leisure Centre membership record update?
              YesNo

              Murray Library membership record update?
              YesNo

              Do you claim a Pension Rebate on the property? If yes you will need to contact the Water Corporation on 1300 659 951, to register your new address.
              YesNo

              Reports

              Rangers and Emergency Service Request

                What best describes you?

                Upload a file

                The Shire of Murray also relies on members of the public to inform us about matters in our Shire that needs attention. By submitting a Service Request on this form, you are assisting the Shire in looking after our community.

                For emergencies please phone 000 .

                Graffiti and Vandalisim Incident Report

                  What best describes you?

                  Graffiti is on the property of: *

                  Upload a file

                  The Shire of Murray also relies on members of the public to inform us about matters in our Shire that need attention. By submitting a Service Request on this form, you are assisting the Shire in looking after our community.

                  For emergencies please phone 000.

                  Health and Environment Request

                    What best describes you?

                    Upload a file

                    Notify the Shire of any concerns relating to asbestos, noise, native vegetation and clearing, pests, pollution, or other heath or environment matters. By submitting a Service Request on this form, you are assisting the Shire in looking after our community. This request flows through an automated system, you will receive an e-mail confirming your submission.

                    For all emergencies phone 000.

                    How to use these forms

                    How to Request

                    The following section explains which form to use to request different items.

                    Request Type Request Location Details
                    Additional Bin or Waste Service Use the “Additional Bin or Waste Service” request above. Request additional bin or waste services online.
                    Building Plans – Request Copy Use the Contact Page. Request a copy of existing building plans.
                    Building Health Applications Use the Contact Page. Building and Health License applications are not currently accepted on-line. System development is under way to make this possible in the future.
                    Bin Hire – Events Use the “Additional Bin or Waste Service” request above. Request to hire a bin for an event.
                    Bin New – Domestic and Commercial Use the “Additional Bin or Waste Service” request above. Request changes to bin services.
                    Crossover Subsidy Use the Contact Page. Apply for Crossover subsidy.
                    Development Applications Use the Contact Page. Development applications are not currently accepted on-line. System development is under way to make this possible in the future.
                    Dog Registrations Use the Contact Page. Dog registrations are not currently accepted on-line. System development is under way to make this possible in the future, changes is also necessary in the Local Goverment Act to make this possible.
                    Freedom of Information Download and Submit this PDF (Request Information under the FOI Act of 1982)
                    Pensioner or Seniors Rebate Application Use the Contact Page. Apply for a Pensioner or Seniors rebate on property rates
                    Swimming Pool or Spa Inspection Use the Contact Page. Request for a swimming pool or spa inspection to be conducted.
                    See-on-Map Registration Use the Contact Page. Register to appear on the Shire’s See-on-Map web page.
                    Other Use the Contact Page. If not listed above.

                    How to Report

                    The following section explains which form to use to report different issues. For all emergencies please phone 000.

                    Report Type Report Location Details
                    Address Change Contact Page Notify the shire if your postal address is changing.
                    Animals Use the “Rangers and Emergency Services Request” above. Notify the Shire of all concerns relating to dogs or wandering stock
                    Fire and Emergency Services Use the “Rangers and Emergency Services Request” above. Notify the shire of all concerns relating to emergency services and fire hazards.
                    Graffiti and Vandalism Use the “Graffiti and Vandalism Incident Report” above. Notify the shire of incidents of graffiti or vandalism.
                    Hoon Behaviour Use the form on the WA Police Website. Report hoon behaviour.
                    Law and Order Use the “Rangers and Emergency Services Request” above. Notify the Shire of abandoned vehicles, illegal camping, littering and rubbish, off-road vehicles, parking control, security, signs in public places.
                    Maintenance of Shire Facilities Use the “Works Request” above. Notify us of Shire facilities that requires maintenance.
                    Parks and Gardens Use the “Works Request” above. Report problems with BBQs – on Shire property, foot paths, gardening, mowing, playgrounds, request a tree, request pruning or spraying of street trees on Shire property, request the removal of a tree from Shire property, reticulation.
                    Planning and Development Use the “Planning and Development Service” request above. Report problems with BBQs – on Shire property, foot paths, gardening, mowing, playgrounds, request a tree, request pruning or spraying of street trees on Shire property, request the removal of a tree from Shire property, reticulation.
                    Ranger Services Use the “Rangers and Emergency Services Request” above. Notify the Shire of all concerns relating to dogs, wandering stock, abandoned vehicles, illegal camping, littering and rubbish, off-road vehicles, parking control, security and signs in public places.
                    Roads and Drains Use the “Works Request” above. Notify the Shire of concerns relating to drainage maintenance, foot paths, gardening, grading, kerbing, road patching, signs in public places.
                    Rubbish and Litter Use the “Works Request” above. Notify the Shire of rubbish and litter that needs our attendance.
                    Security Use the “Rangers and Emergency Services Request” above. Notify the Shire of security risks and complaints, to report criminal activity, please contact the local police.
                    Unauthorised Activities and Structures Use the “Planning and Development Service” request above. Notify the Shire of possible non-compliance activities and structures.
                    Vehicles Use the “Rangers and Emergency Services Request” above. To notify the Shire of abandoned vehicles or off-road vehicles, use this link, for any other vehicle related matters, please phone the Shire office or use the ‘Other’ option below to contact the Shire.
                    Vehicles Use the “Additional Bin or Waste Service” request above. Notify the Shire of bin, verge collection and waste problems.
                    Waterways Use the “Parks and Waterways Service” request above. Notify the Shire of any concerns relating to boat ramps, canals or related matters.

                    Works Request Examples

                    For Shire managed property or assets, including:

                    • Potholes
                    • Drainage problems or flooding
                    • Fallen or unsafe tree
                    • Trip hazards
                    • Grading of gravel road
                    • Signage damaged or missing
                    • Graffiti
                    • Broken or unsafe play equipment

                    Requests for the following roads, should be reported to Main roads – 138 138:

                    • Pinjarra Road
                    • Forrest Freeway
                    • South Western Highway
                    • Pinjarra-Williams Road
                    Request Further Information