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Customer Service

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The Shire of Murray is currently reviewing its Customer Service Charter.  We are committed to providing the best customer service possible.  How can you be involved?

 

  • By providing feedback. Whether you have request for action, a concern or a compliment, we would like to hear from you.
  • By providing accurate and complete details when writing or phoning with an enquiry.
  • By ensuring that applications are complete and include all the required details.
  • By phoning to make an appointment if you have a complex enquiry or need to meet with a specific officer.
  • By directing calls to the nominated officer when calling in relation to correspondence.
  • By treating our staff with courtesy and respect.

 

Your input will assist us in achieving this goal by submitting your comments online now.


Dean Unsworth
Chief Executive Officer
mailbag@murray.wa.gov.au

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Information and Forms Rack
  • Alcohol PermitAlcohol Permit
  • Application for Ashes DisposalApplication for Ashes Disposal
  • Application for BurialApplication for Burial
  • Application for Casual UseApplication for Casual Use
  • Application for Eating AreaApplication for Eating Area
  • Application for Kennel LicenceApplication for Kennel Licence
  • Application for MonumentApplication for Monument
  • Application for Planning ApprovalApplication for Planning Approval
  • Application for Regular UseApplication for Regular Use
  • Application for Special Bin HireApplication for Special Bin Hire
  • Application for Stall PermitApplication for Stall Permit
  • Asbestos FactsAsbestos Facts
  • Asbestos Removal InformationAsbestos Removal Information
  • Bin Collection ScheduleBin Collection Schedule
  • Building Credit Card AuthorityBuilding Credit Card Authority
  • Building Envelope DiagramBuilding Envelope Diagram
  • Bush Fire Permit Issuing AreaBush Fire Permit Issuing Area
  • Bush Fires Act CampfiresBush Fires Act Campfires
  • Bush Fires Act FirebreaksBush Fires Act Firebreaks
  • Caravan Parks SetbacksCaravan Parks Setbacks
  • Cemetery Information RequestCemetery Information Request
  • Cemetery ReservationCemetery Reservation
  • Commercial WasteCommercial Waste
  • Community Assistance Fund ApplicationCommunity Assistance Fund Application
  • Community Facility Fund ApplicationCommunity Facility Fund Application
  • Community Registration FormCommunity Registration Form
  • Community Sponsorship Fund ApplicationCommunity Sponsorship Fund Application
  • Conditions of HireConditions of Hire
  • Continued Service FormContinued Service Form
  • Council Public Question FormCouncil Public Question Form
  • Crossover SpecificationsCrossover Specifications
  • Crossover Subsidy FormCrossover Subsidy Form
  • Dividing FencesDividing Fences
  • Dog Attack Statement Dog Attack Statement
  • Domestic WasteDomestic Waste
  • Employment Application FormEmployment Application Form
  • Energy Efficiency InformationEnergy Efficiency Information
  • European House Borer InformationEuropean House Borer Information
  • Fire RestrictionsFire Restrictions
  • FOI FormFOI Form
  • Food Act RegistrationFood Act Registration
  • Food Business Guidelines Food Business Guidelines
  • Food HandlingFood Handling
  • Footing Details Single StoreyFooting Details Single Storey
  • General Credit Card AuthorityGeneral Credit Card Authority
  • Grants Program Fact SheetGrants Program Fact Sheet
  • Guidelines for Lodging HouseGuidelines for Lodging House
  • Keeping Multiple DogsKeeping Multiple Dogs
  • Library Information BrochureLibrary Information Brochure
  • Library Membership FormLibrary Membership Form
  • Local Laws - FencingLocal Laws - Fencing
  • Non Approval BuildingsNon Approval Buildings
  • Pensioner ApplicationPensioner Application
  • Planning Fees and ChargesPlanning Fees and Charges
  • Prohibited BurningProhibited Burning
  • Rates Payment Arrangement FormRates Payment Arrangement Form
  • Request Copy of Building PlansRequest Copy of Building Plans
  • Request Plaque or MonumentRequest Plaque or Monument
  • Sewage ApparatusSewage Apparatus
  • Skin Penetration Procedure EstablishmentSkin Penetration Procedure Establishment
  • Smoke AlarmsSmoke Alarms
  • Special Event FormSpecial Event Form
  • Sponsorship Fund AcquittalSponsorship Fund Acquittal
  • Stormwater DrainageStormwater Drainage
  • Street Tree RequestStreet Tree Request
  • Subdivision RequestsSubdivision Requests
  • Support Fund Acquittal FormSupport Fund Acquittal Form
  • Temporary Marquee FormTemporary Marquee Form
  • Vehicle Movement BansVehicle Movement Bans
  • Verge LandscapingVerge Landscaping
  • WA Additions 5 StarsWA Additions 5 Stars

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    Contact us

    Postal address: PO Box 21, Pinjarra, WA 6208

    Email us: mailbag@murray.wa.gov.au

    Call us: (08) 9531 7777

    Office hours: 8:30 am - 4:30 pm, Mon-Fri

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